Guide

Connect Amplitude

Connect Amplitude to Justwon, see what Justwon reads and may do, and disconnect it.

Written from the product itself, so it is as current as the product

Before you start

  • In Justwon: you must be an owner or an admin of the workspace. A Amplitude connection belongs to the whole workspace. See Roles.
  • Your credential: In Amplitude, copy the API key and the secret key of the project you want Justwon to read.

Connect

  1. Sign in to https://app.justwon.ai and open Integrations.
  2. Open the Available tab, find Amplitude and select it. Its card says Connect.
  3. Fill in the form, then select Connect. It asks for these values:
    • API Key. Your Amplitude project API Key (Organization Settings → API Keys, or Project Settings → General).
    • Secret Key. The matching project Secret Key. Shown once by Amplitude — Managers/Admins only.
    • Account property (optional). The custom USER property in Amplitude that carries the account identifier (defaults to account_id). Group/account types are not queryable via the API.
    • Data residency region. Which Amplitude instance hosts this project. Amplitude Settings → Organization shows it; querying the other instance returns no data.

Justwon does not read Amplitude on a schedule. It queries it when a question needs the figures.

What Justwon reads

Justwon reads product usage figures from Amplitude, by running queries when a question needs them.

What Justwon may do

Nothing. Justwon only reads from Amplitude; it never changes anything there.

Disconnect

  1. Open Integrations and the Connected tab, and select the Amplitude connection.
  2. Open the Configuration tab. Under Disconnecting, select the button for Amplitude, then select Disconnect.

Reading stops and the connection is removed. What stays and what goes is the same for every tool: see Where your data is held. Remove the key or token you created in Amplitude too, so nothing is left that could be used.

If the connection does not finish

  • Amplitude says the credential is wrong. Create it again and paste it without spaces before or after. Check that it belongs to an account that can see the data Justwon reads.
  • The connection stops later and asks you to reconnect. The credential was removed or has expired. Select the connection and reconnect it with a new one. The configuration and everything already read are kept. See a connection that is stuck.

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