Before you start
- In Justwon: you must be an owner or an admin of the workspace. A Mixpanel connection belongs to the whole workspace. See Roles.
- Your credential: In Mixpanel, create a service account for Justwon and keep its username and secret, and note the ID of the project.
Connect
- Sign in to https://app.justwon.ai and open Integrations.
- Open the Available tab, find Mixpanel and select it. Its card says Connect.
- Fill in the form, then select Connect. It asks for these values:
- Project ID. Found in Mixpanel under Project Settings.
- Service Account Username.
- Service Account Secret.
- Data Residency Region (optional). Select EU only if your Mixpanel project uses EU data residency.
Justwon does not read Mixpanel on a schedule. It queries it when a question needs the figures.
What Justwon reads
Justwon reads product usage figures from Mixpanel, by running queries when a question needs them.
What Justwon may do
Nothing. Justwon only reads from Mixpanel; it never changes anything there.
Disconnect
- Open Integrations and the Connected tab, and select the Mixpanel connection.
- Open the Configuration tab. Under Disconnecting, select the button for Mixpanel, then select Disconnect.
Reading stops and the connection is removed. What stays and what goes is the same for every tool: see Where your data is held. Remove the key or token you created in Mixpanel too, so nothing is left that could be used.
If the connection does not finish
- Mixpanel says the credential is wrong. Create it again and paste it without spaces before or after. Check that it belongs to an account that can see the data Justwon reads.
- The connection stops later and asks you to reconnect. The credential was removed or has expired. Select the connection and reconnect it with a new one. The configuration and everything already read are kept. See a connection that is stuck.