Before you start
- In Justwon: you must be an owner or an admin of the workspace. A Attention connection belongs to the whole workspace. See Roles.
- Your credential: In Attention, open Settings, then API Keys, and create a key. An administrator role is needed.
Connect
- Sign in to https://app.justwon.ai and open Integrations.
- Open the Available tab, find Attention and select it. Its card says Connect.
- Paste the credential from Attention into the field, then select Connect.
Justwon starts its first read as soon as the connection is made, and keeps reading on a schedule until you disconnect.
What Justwon reads
Justwon reads the conversations recorded in Attention and their transcripts.
What Justwon may do
Nothing. Justwon only reads from Attention; it never changes anything there.
Disconnect
- Open Integrations and the Connected tab, and select the Attention connection.
- Open the Configuration tab. Under Disconnecting, select the button for Attention, then select Disconnect.
Reading stops and the connection is removed. What stays and what goes is the same for every tool: see Where your data is held. Remove the key or token you created in Attention too, so nothing is left that could be used.
If the connection does not finish
- Attention says the credential is wrong. Create it again and paste it without spaces before or after. Check that it belongs to an account that can see the data Justwon reads.
- The connection stops later and asks you to reconnect. The credential was removed or has expired. Select the connection and reconnect it with a new one. The configuration and everything already read are kept. See a connection that is stuck.